Here is your updated Return & Refund Policy with the Printify made-to-order clause added in professional English and integrated naturally into your existing content:

Return & Refund Policy

At Glamora, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help with a simple and hassle-free support process.

Made-to-Order Products (Printify)

All Glamora products are made to order through our Printify production partners. Because each item is produced specifically for your order, we do not accept returns or offer refunds for change of mind, personal preference, or incorrect size selection.

We will provide a replacement or refund only if the item arrives:

• Damaged
• Defective
• Incorrectly printed
• Different from the item you ordered

If you receive a damaged, defective, or incorrectly printed item, please contact us within 48 hours of delivery with clear photos of the product and packaging so we can resolve the issue quickly.

Return Eligibility

Eligible claims must be reported within 30 days of receiving your order. To qualify for a replacement or refund, the item must:

• Be in the condition it was received
• Include clear photos showing the issue
• Be accompanied by a valid proof of purchase or order confirmation

Non-Returnable Items

The following items cannot be returned or refunded:

• Items ordered in the wrong size
• Change-of-mind purchases
• Beauty and personal care products that have been opened or used
• Gift cards and digital products
• Clearance or final sale items
• Products damaged due to misuse, improper handling, or normal wear and tear

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact Glamora within 48 hours of delivery. Include:

• Your order number
• Clear photos of the product
• Photos of the packaging
• A brief description of the issue

Our team will review your claim and arrange a replacement or refund if approved.

Refunds

Once your claim is reviewed and approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider.

Exchanges

We only replace items that are defective, damaged, or incorrectly printed/shipped. If you need an exchange, please contact our customer support team with your order details.

Return Shipping

• If the issue is caused by Glamora or our production partner (wrong, damaged, defective, or incorrectly printed item), we will cover the replacement or return shipping costs where applicable.
• Returns for any other reason are generally not accepted for made-to-order products.

How to Report an Issue

• Contact our customer support team with your order number.
• Explain the issue and attach clear photos of the product and packaging.
• Wait for claim approval and further instructions from our support team.
• If a return is required, follow the instructions provided by our support team.

Contact Us

If you have any questions about this Return & Refund Policy or need assistance with an order, please contact the Glamora Customer Support Team. We are committed to providing a smooth, secure, and enjoyable shopping experience for every customer.