Welcome to Glamora. We are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand how your order is processed and delivered.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully confirmed. Orders placed on weekends or public holidays will be processed on the next business day. During sales, holidays, or peak shopping periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (where available)
- International Shipping: 7–15 business days, depending on the destination and customs processing.
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Charges
Shipping costs are calculated at checkout based on your location, selected shipping method, and order value. Any free shipping promotions will be clearly displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, allowing you to monitor your package until it arrives.
Delivery Information
Please ensure your shipping address and contact details are accurate before placing your order. Glamora is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
International Orders
International orders may be subject to customs duties, import taxes, or additional fees imposed by your country's customs authorities. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Delayed or Lost Shipments
While we work with trusted shipping partners, unexpected delays may occasionally occur. If your order has not arrived within the estimated delivery timeframe, please contact our customer support team, and we will assist you in tracking your shipment.
Damaged Packages
If your package arrives damaged, please contact Glamora within 48 hours of delivery. Include your order number along with clear photos of the damaged package and product so we can arrange a replacement or refund if applicable.
Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, please contact the Glamora Customer Support Team. We are dedicated to providing a fast, reliable, and enjoyable shopping experience for every customer.